Business English

Cancellation Policy

1. Course Access All courses are delivered online. After successful payment, you will receive immediate access (or access within 24 hours). Course access is personal and may not be shared with others. Login details must be kept private. 2. Course Content Courses may include videos, audio, worksheets, quizzes, and downloadable materials. All content is for educational use only. You may not copy, share, sell, or distribute course materials without permission. 3. Payments All prices are shown in advance on the website. Payment must be completed before accessing the course. Payments are processed securely through Wix-approved payment providers. If you choose a subscription plan, payments will renew automatically unless cancelled. 4. Refund Policy Due to the digital nature of the courses, refunds are not normally offered once access has been granted. Refunds may be considered only if: You experience a technical issue that prevents access, and The issue cannot be resolved within a reasonable time. Refund requests must be made within 7 days of purchase by email. 5. Course Availability Courses are available 24/7 unless otherwise stated. From time to time, courses may be updated or improved. Temporary downtime may occur for maintenance or updates. 6. Student Conduct Students are expected to behave respectfully in any comments, forums, or live sessions. Offensive, abusive, or inappropriate behavior will result in removal from the course without refund. 7. Certificates (if applicable) Certificates are issued only after completing the required course content. Certificates are for personal development and do not replace official qualifications unless stated. 8. Technical Requirements A stable internet connection is required. Students are responsible for ensuring their device and browser are compatible. We are not responsible for access issues caused by personal equipment or internet problems. 9. Changes to This Policy We reserve the right to update this policy at any time. Changes will be published on the website. Continued use of the courses means you accept the updated policy. 10. Contact Information If you have questions about this policy or your course access, please contact: info@englishwithmsjulia.com

Contact Details

• Calle Andrés de Laorden, 1, Valladolid, Spain

  info@englishwithmsjuliamember.com